Terms of Service

1Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you") and Social Partners ("Company", "we", "us", "our") governing your use of the Social Partners platform, website and services.

If you do not agree to these Terms, you must not use our services. By creating an account, placing an order, or using any tool, you confirm that you have read, understood, and agree to be bound by these Terms.

2Eligibility

To use the Services you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Use the Services in line with each social platform’s terms of service and applicable law
• Provide accurate, complete and current order information
• Provide accurate contact and payment details when placing an order

We reserve the right to decline an order or close an account at our sole discretion without providing a reason.

3Your Account

Creating, funding or ordering through the platform gives you access to the Social Partners dashboard. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity conducted through your account
• Notifying us immediately of any unauthorised use of your account
• Keeping your contact and payment details up to date

Sharing account access with third parties is prohibited unless expressly authorised in writing by Social Partners.

4Services

Social Partners provides tools for working with social-media accounts and traffic: an account marketplace for Instagram, YouTube and TikTok, bulk account registration, account recovery, a redirect and cloaking service with built-in statistics, a mass video uploader for Instagram, and recommendations (referral deals) for proxy stores.

Use of the Services must comply with each platform’s terms of service and applicable law. The price, scope and availability of every tool are shown in the dashboard before any payment is made.

We may change, suspend or discontinue any tool at any time with reasonable notice, or immediately where required by law or platform policy.

5Payments, Fees & Refunds

The Services are paid in advance. Prices for each tool are shown before purchase, and no hidden fees apply. You are solely responsible for any taxes applicable to your purchases in your jurisdiction.

• Top-up methods: USDT (TRC-20 / ERC-20) or bank cards
• Minimum first top-up: $100
• Crediting: the balance is credited after payment confirmation, usually within minutes
• Replacement window: marketplace accounts come with a 14-day replacement window

If a marketplace account is delivered pre-blocked or does not match its description, report it within 72 hours of receipt and we will replace it or refund the amount to your balance. Registration and recovery orders are refunded where the failure is on our side, within 14 days.

We may withhold a refund or reverse a purchase where the order involved fraud, an invalid payment, or prohibited use under Section 6.

6Prohibited Conduct

You must not:

• Use the Services for unlawful, fraudulent or deceptive activity
• Use purchased accounts or redirects for phishing, malware, scams or other harmful content
• Register or warm up accounts in a way that violates a platform’s terms of service
• Resell, relabel or redistribute the Services without our prior written consent
• Use bots, automated scripts or similar means to abuse the Services
• Modify, reverse-engineer or misrepresent our redirect links or statistics
• Violate applicable law, including data protection and advertising rules
• Engage in any activity that damages the reputation of Social Partners or its users

7Accounts, Stock & Quality

Accounts and stock in the marketplace are checked for basic signals before delivery, but no third-party platform guarantees their long-term lifetime. "Warmed" or "tested" only reflects the checks we ran.

We actively monitor order and account quality and may:

• Investigate accounts flagged by platforms or by other users
• Request ownership proof before restoring a blocked account
• Withhold or reverse delivery where fraud or abuse is detected
• Terminate accounts and report fraudulent activity to authorities where applicable

Recovery and registration outcomes depend on a platform’s current enforcement. Apart from the replacement and refund window in Section 5, we do not guarantee any specific result.

8Intellectual Property

All content, trademarks, logos, and materials provided by Social Partners remain our exclusive property or that of our licensors. We grant you a limited, non-exclusive, non-transferable licence to use our Services for their intended purpose while your account is active.

You may not modify, reproduce, or distribute our intellectual property outside of this limited licence without prior written consent.

You retain ownership of your own content and social media assets. By using our tools you grant us a limited licence to reference your account names for reporting and analytics purposes.

9Confidentiality

You agree to keep confidential all non-public information disclosed to you in connection with the Services, including tool pricing, internal platform data, and account manager details.

This obligation survives the termination of your account for a period of 2 years.

10Disclaimer of Warranties

The Social Partners platform and services are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the platform will be uninterrupted, error-free, or free of viruses. We do not guarantee any specific account lifetime, registration success, or traffic result.

11Limitation of Liability

To the maximum extent permitted by law, Social Partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, or data, arising from your use of or inability to use our services.

Our total aggregate liability to you for any claim arising under these Terms shall not exceed the total sums you paid for the Services in the 3 months preceding the claim.

12Indemnification

You agree to indemnify, defend, and hold harmless Social Partners, its officers, directors, employees, and agents from any claims, damages, losses, costs, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your use of the Services or of accounts, links and content obtained through them
• Your breach of any applicable law or third-party rights
• Any fraudulent or negligent acts on your part

13Term & Termination

These Terms remain in effect for as long as you use the Services or hold an active account.

You may terminate your account at any time by writing to your manager in Telegram. Any unused prepaid balance that is not subject to an order, chargeback or outstanding fee will be returned to your nominated payment method or balance within 14 days.

We may suspend or terminate your account immediately, without prior notice, as described in these Terms, including if you:

• Violate any provision of these Terms
• Use the Services for fraudulent or deceptive conduct
• Use purchased accounts, redirects or uploads in a prohibited way
• Become subject to legal proceedings that affect your ability to perform

Upon termination, your access to the dashboard will be revoked. Where termination is for cause, unused balances may be forfeited.

14Governing Law

These Terms shall be governed by and construed in accordance with applicable international commercial law. Any dispute arising from these Terms that cannot be resolved amicably shall be referred to binding arbitration under internationally recognised arbitration rules.

Nothing in this section prevents either party from seeking emergency injunctive or equitable relief where necessary.

15Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or a prominent notice in the dashboard at least 14 days before they take effect.

Continued use of our services after the effective date constitutes your acceptance of the revised Terms. If you disagree with any changes, you must terminate your account before the effective date.

16Contact

For any questions or concerns regarding these Terms:

• Email: legal@socialpartners.io
• Telegram: @socialpartnerspro

We aim to respond to all legal inquiries within 5 business days.